We work hard to look after our customers but if we’ve let you down, we really want to put it right.
Contact us at disputes@adonisenergy.net
If we don’t resolve your complaint, you can go to Utilities Disputes. They provide a free and independent dispute resolution service to help consumers resolve electricity, gas and water complaints with providers.
Phone 0800 22 33 40 or visit utilitiesdisputes.co.nz
Powerswitch is an independent energy plan comparison website which helps consumers
work out which power company and pricing plan is best for their specific needs.
Visit Powerswitch.org.nz
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