Please fill out all fields - put in Na if you do not know.
We recognise that electricity is an essential service. By letting us know that you or someone in your household has vulnerable needs on power helps us understand that being without power may be more challenging for your home than the average household. It’s important that we record this so we can consider these needs in our interactions with you. Having vulnerable needs on power recorded will not stop disconnections and outages occurring, so it’s important your household takes responsibility to have a back-up plan for managing power-off events.
Some examples of having vulnerable needs on power are (but not limited to) below:
An infant under the age of 12 months An elderly person Having a medical alarm with a battery back-up A person with compromised health (without critical medical equipment) A person considered to be in financial hardship.
By ticking this box, you agree to our Terms of Use and Privacy Policy, and if you are signing up on behalf of the account holder, confirm that you are authorised to act on their behalf.
Our team will be in touch to set you up within two Business days
.